Does anyone have a "pre-customs" workbook for MTSU that I can swipe?  In their infinite wisdom, the university decided to make all crucial PDF downloads incompatible with the basic Windows program.

Then again, what else should I expect?  This is also the institution that took one phone call and three pissed-off visits before they'd approve my basic financial aid, and still sent out a letter saying I was screwed the day it all passed.  So I'm not really expecting anything spectacular or even elementary from them.  "Blessed are they who expect nothing, for you shall never be disappointed."

I will kill them all one day.  Or at least thoroughly erode their self-esteem until every last one of them is but a shell of their former selves.