Elizabeth

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Tennessee Tech

Death to Cingular.

May 04 2006
So last month, I called Cingular and cancelled the 7PM-7AM Nights/Weekends shared minutes feature that allowed us to use night and weekend minutes starting at 7PM.  The woman I spoke with informed me that on my May bill, there would be a credit for part of the cost.  I was looking at the bill due on the fourth of May, and it not only does not have a credit for the service, it also still has a charge for it.  After spending a while on hold and speaking with a customer service representative (Hello, my name is __________.  Thank you for calling Cingular.  How may I make you miserable and cheat you today?), she informed me that we pay a month in advance for our services, so the credit will show up on the next bill.

I will therefore pay this month in advance for a service that I will not use nor have access to because I've already cancelled it.  I hate you, Cingular.  In fact, I hate you, all wireless companies.

At least the baby is still cute.

Bill Morgan

May 07 2006
Yep, baby is still cute. I think Cingular and other US wireless Cos are part of a conspiracy to extract great pain, suffering, and money from Americans. Why can't they have simple programs like the rest of the world?